Experience

The chronology behind the story.

The homepage tells the story. This page proves it, role by role, through the same pattern that keeps showing up: build, scale, transform, serve.

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Selected work

Three examples, in short.

Building Centricity

ProblemMid-sized real estate operators needed institutional-grade accounting, HR and insurance but could not justify building it themselves.
RoleRecruited as founding President to build the company from an idea.
ActionWe built the legal framework, org structure and operating model, took it to market, and ran it on EOS, a management framework for setting priorities and holding a team accountable.
ResultProfitable within two years. Sales pipeline up 10x in five months. About $1.2M in client savings.
“He and his entire team have been exceptional partners to us, caring for our business as if it were their own.”Rick Jones · CEO and Founder, Caliber Living · Client · 2026

The resident experience platform

ProblemPrivatized student housing had few operators built around student success.
RoleFirst employee at Campus Advantage. Built the program.
ActionDesigned a resident experience platform, a national training curriculum, and the conferences that developed its student leaders.
ResultRan across the national portfolio, reached 250,000+ residents, increased resident retention, and was later implemented in an international consulting engagement.
“Dan developed and executed an outstanding residence life program for Campus Advantage. It is in place at every site, approximately 50 right now.”Chip Schell · Director of Administration · Colleague · 2008

The Centricity wind-down

ProblemBoth parent companies were acquired and Centricity no longer fit their plans, even though it was profitable and growing.
RolePresident, responsible for how it ended.
ActionWe promised clients and staff a red carpet exit, supported every client’s move to new HR and accounting providers, and delivered final financials on the last day.
ResultEvery client was successfully transitioned, and our people were connected with recruiters and new roles.
“Dan is the leader you trust. He’s the one who keeps his word.”Jenny Higgins · Colleague for seven years, Campus Advantage and Centricity · 2026
What we built at Centricity

The results, in numbers.

100+Client apartment communities supported
51Person team across the U.S. and India
~$1.2MClient savings: $700K on health insurance and $500K on property accounting
10xSales pipeline growth in five months, from $400K to $4M
$41M+ in annual payroll and related expense administered across client companies
57% reduction in property-insurance costs for clients through strategic realignment
~2,500 hires supported across client companies in two and a half years
No client left by choice while Centricity operated
Campus Advantage, company-wide scale

I joined as the company’s first employee and built the resident experience and people functions underneath this growth.

250K+Residents served over more than two decades
5,000+Employees led, trained and developed
124K+Beds managed by the platform
$2.4BAssets under management across the real estate platform I helped build
700Employees across 40 properties at peak

These are company-wide figures for the platform I helped build and lead. They are not individual results.

Chronology

The roles, in order.

The same basic instinct shows up at every stage, just under a different title. Build: founding Centricity and the resident experience program from nothing. Scale: growing both into national, multi-site operations. Transform: rebuilding how people, culture and customer experience worked underneath that growth. Serve: the Centricity wind-down, and the clients and people who came through it well.

Sep 2026–Present

Executive Strategic Advisor, Yugo USA

Supporting knowledge transfer and the transition following Centricity’s wind-down.

2024–2026

President, Centricity ↑ Profitable in two years

Recruited as founding President to build a shared-services platform delivering accounting, HR, insurance and ancillary-revenue services to real estate operators, from concept through market launch. Hired and led a 51-person team across the U.S. and India, including a 35-person offshore team, and led Centricity through its wind-down after both parent companies were acquired.

2021–2024

Chief People Officer ↑ Engagement & retention

Built the organization’s first integrated People & Culture function, aligning HR, Learning & Development and Employee Experience under one strategy. Built the employee-experience function around engagement, feedback and recognition practices that strengthened community and retention across a distributed workforce, while serving as an active contributing member of the integration team during Campus Advantage’s acquisition, and partnering with executive leadership on organizational design through the formation of Centricity.

“At the executive level, his ability to build authentic, lasting partnerships across complex organizational structures is unmatched.”Birva Patel · Human Resources Director, reported directly to Dan · 2026
2017–2021

Chief Learning Officer & SVP

Established the first enterprise Learning & Development function, created a national onboarding and training curriculum, and built a company-wide learning-management system for a large distributed workforce. Led the organization’s crisis response and communications through COVID.

2013–2017

Senior Vice President

Oversaw multi-region residence life operations and translated national strategy into execution across dozens of properties. Led a special international consulting engagement at Far Eastern Federal University in Vladivostok, Russia.

“Dan is always coming up with something new, and he never falls so in love with it that he stops paying attention to what the people in front of him want. … If your organization is growing or changing and you need someone who can build something new without losing sight of your people, he’s worth a conversation.”Brian Vogel · Leadership coach, worked together at Campus Advantage for four years · 2026
2003–2013

VP & National Director, Residence Life ↑ Resident retention & renewals

Progressively built and led residence life operations nationally. Designed a student-success platform grounded in student-development theory, implemented across the national portfolio and in an international consulting engagement. Built a customer-service framework that increased resident retention and lease renewals, and created a strategic partner network that strengthened the resident experience.

Earlier career

The builder instinct showed up early.

Before Campus Advantage: Residence Coordinator at the University of Miami, Graduate Hall Director at Florida State University, and Resident Assistant and Orientation Leader at Colorado State University.

As an undergraduate, I founded ResidentAssistant.com, which became a leading resource for on-campus housing professionals for more than a decade.

Cover page of a Matrix magazine interview with Dan Oltersdorf, October 2000
Matrix, October 2000
USA Today Life, April 23, 2002, story on resident assistants with a photo of Dan
USA Today, April 23, 2002

Early press, for context. Matrix magazine interviewed me about ResidentAssistant.com and my work as an RA in 2000, USA Today pictured me in a 2002 story on resident assistants, and The Chronicle of Higher Education covered ResidentAssistant.com.

Education

MS, Higher Education, Group Training & Development

Florida State University

BS, Human Development and Family Studies

Colorado State University

Publications & board leadership

Author / Co-Author: InspiRAtion for RAs, Inspiration for Student Leaders, The New Norm

Board Member: Rocky Mountain Rowing Club

Volunteer: Project Worthmore, teaching digital literacy classes to immigrants and refugees

Founding leadership team member: College Student Mental Wellness Advocacy Coalition

The pattern

Build. Scale. Transform. Serve.

The titles changed. The work kept returning to the same place: make the organization stronger, make the experience better, and build the systems that let both scale.

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