Building Centricity
“He and his entire team have been exceptional partners to us, caring for our business as if it were their own.”Rick Jones · CEO and Founder, Caliber Living · Client · 2026
The homepage tells the story. This page proves it, role by role, through the same pattern that keeps showing up: build, scale, transform, serve.
“He and his entire team have been exceptional partners to us, caring for our business as if it were their own.”Rick Jones · CEO and Founder, Caliber Living · Client · 2026
“Dan developed and executed an outstanding residence life program for Campus Advantage. It is in place at every site, approximately 50 right now.”Chip Schell · Director of Administration · Colleague · 2008
“Dan is the leader you trust. He’s the one who keeps his word.”Jenny Higgins · Colleague for seven years, Campus Advantage and Centricity · 2026
I joined as the company’s first employee and built the resident experience and people functions underneath this growth.
These are company-wide figures for the platform I helped build and lead. They are not individual results.
The same basic instinct shows up at every stage, just under a different title. Build: founding Centricity and the resident experience program from nothing. Scale: growing both into national, multi-site operations. Transform: rebuilding how people, culture and customer experience worked underneath that growth. Serve: the Centricity wind-down, and the clients and people who came through it well.
Supporting knowledge transfer and the transition following Centricity’s wind-down.
Recruited as founding President to build a shared-services platform delivering accounting, HR, insurance and ancillary-revenue services to real estate operators, from concept through market launch. Hired and led a 51-person team across the U.S. and India, including a 35-person offshore team, and led Centricity through its wind-down after both parent companies were acquired.
Built the organization’s first integrated People & Culture function, aligning HR, Learning & Development and Employee Experience under one strategy. Built the employee-experience function around engagement, feedback and recognition practices that strengthened community and retention across a distributed workforce, while serving as an active contributing member of the integration team during Campus Advantage’s acquisition, and partnering with executive leadership on organizational design through the formation of Centricity.
“At the executive level, his ability to build authentic, lasting partnerships across complex organizational structures is unmatched.”Birva Patel · Human Resources Director, reported directly to Dan · 2026
Established the first enterprise Learning & Development function, created a national onboarding and training curriculum, and built a company-wide learning-management system for a large distributed workforce. Led the organization’s crisis response and communications through COVID.
Oversaw multi-region residence life operations and translated national strategy into execution across dozens of properties. Led a special international consulting engagement at Far Eastern Federal University in Vladivostok, Russia.
“Dan is always coming up with something new, and he never falls so in love with it that he stops paying attention to what the people in front of him want. … If your organization is growing or changing and you need someone who can build something new without losing sight of your people, he’s worth a conversation.”Brian Vogel · Leadership coach, worked together at Campus Advantage for four years · 2026
Progressively built and led residence life operations nationally. Designed a student-success platform grounded in student-development theory, implemented across the national portfolio and in an international consulting engagement. Built a customer-service framework that increased resident retention and lease renewals, and created a strategic partner network that strengthened the resident experience.
Before Campus Advantage: Residence Coordinator at the University of Miami, Graduate Hall Director at Florida State University, and Resident Assistant and Orientation Leader at Colorado State University.
As an undergraduate, I founded ResidentAssistant.com, which became a leading resource for on-campus housing professionals for more than a decade.


Early press, for context. Matrix magazine interviewed me about ResidentAssistant.com and my work as an RA in 2000, USA Today pictured me in a 2002 story on resident assistants, and The Chronicle of Higher Education covered ResidentAssistant.com.
Florida State University
Colorado State University
Author / Co-Author: InspiRAtion for RAs, Inspiration for Student Leaders, The New Norm
Board Member: Rocky Mountain Rowing Club
Volunteer: Project Worthmore, teaching digital literacy classes to immigrants and refugees
Founding leadership team member: College Student Mental Wellness Advocacy Coalition
The titles changed. The work kept returning to the same place: make the organization stronger, make the experience better, and build the systems that let both scale.
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